Skip to content
Coyote Measurement

Users & Access

Users are managed within your organization. Organization administrators can invite teammates, assign organization roles, manage facility access, and deactivate or reactivate users.

Open Users

  1. Select the organization you want to manage in the app header.
  2. In the primary sidebar, open Admin and select Users.
  3. The Users page lists people who belong to the selected organization.

If Users is not available, ask your organization administrator to review your access.

Invite a user

  1. Select Invite User.
  2. Enter the user’s email address. First and last name are optional.
  3. Select the user’s organization role.
  4. Select Send Invitation.

Coyote sends the user an email with a link to set up their password. If the email already belongs to a Coyote user, the invitation adds that user to the selected organization.

Assign roles and facility access

Open a user from the Users list and select Roles & Access.

  • Organization Admin gives the user organization-level administration and access to all facilities.
  • Organization Roles control what the user can do across the organization.
  • Facility Access controls which facilities a non-admin user can access and the level of access they have: No access, View only, Operator, Manager, or Admin.

Select Save or Update after changing roles or facility access.

Manage an existing user

From a user’s profile, organization administrators can:

  • edit the user’s name and profile details;
  • resend an invitation while the user is still pending;
  • set a new password when self-service recovery is unavailable;
  • deactivate an active user; and
  • reactivate an inactive user.

Deactivated users cannot sign in until they are reactivated.

Invitation and access issues

IssueWhat to do
The user did not receive an invitationCheck the email address, ask the user to check spam or junk mail, then select Resend Invitation from the pending user’s profile.
The user cannot see a facilityOpen Roles & Access and review the user’s facility access.
The user cannot sign inHave the user use Forgot your password? on the sign-in page, or set a new password from the user’s profile.
The Users page is unavailableAsk an organization administrator to review your access.