Discrepancy Detection

Discrepancies are durable exceptions created when imported or operational data needs attention. Open Discrepancies (/discrepancies) to see counts and filter by status or type.

Types shown in the app

• missing transaction;
• unknown shipper or carrier;
• duplicate;
• short or long volume;
• invalid data; and
• other organization-specific exceptions.

Statuses are Open, Acknowledged, Resolved, and Waived. Resolved and waived items are both included in the completed count, but they mean different things: resolve when the underlying issue was corrected; waive only when the exception is understood and accepted.

Select a row to view its message, related import/facility context, comments, and action history. The available actions depend on your discrepancy permissions.

Volume mismatches between already matched facility and external transactions are reviewed on the Reconciliation overview rather than this list.